Modeling the Lessons Learned Process
Culture plays a significant role in the success of a LLP. A learning organizational culture is a culture that strives to create an environment conducive to learning. A learning organization is one that continually challenges the assumptions used in making important decisions. Organizational learning is a process of detecting and correcting errors. Every individual of the organization is responsible for developing a culture suitable for an LLP. It was found that if the culture originates from top management, it is more effective. Here are the typical steps that can be followed to develop a learning organizational culture. (RS123-1, p. 1)
- Assess the present culture
- Eliminate barriers
- Set goals
- Get departmental buy-in
- Designate a champion
- Empower workers
- Allocate resources
The coordination of the LLP is important to the success of the LLP. As stated in Key Finding #1, designating a champion is important to create the proper culture to foster the LLP. The LLP will have increased success if the champion comes from upper management. The coordination is a continuous and on-going process and typically includes the following. (RS123-1, p. 14)
- Providing organizational feedback on new input to the knowledge base and on any updates/modifications in the existing knowledge base
- Soliciting nominations for recognition and/or reward
- Benchmarking process effectiveness and goals
- Identifying qualified facilitators
- Developing LLP training curriculum
- Soliciting organizational expertise to develop all decision making criteria
- Developing communication vehicles such as newsletters, bulletin boards, etc.
- Assessing the LLP
- Developing position descriptions for LLP personnel (individuals and teams)
- Preparing a schedule which identifies the need for on-going contribution
