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Lessons Learned Wizard

Publication No
IR123-2
Type
Installable program
Publication Date
Jul 01, 1997
Research Team
RT-123
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Abstract

This Topic has been superseded by RT-230

This research team focused on proving that there is value in managing organizational knowledge. Knowledge originates from the experiences of the elements of an organization and is retained in the form of corporate memory. Through their research, this team found that managing and organizing this knowledge can benefit the organization in the form of reduction of total project cost and/or reduction of project schedule.

Once they proved that there is value in managing the knowledge, they focused on developing a formal process for retention of that knowledge, which is called LLP (lessons learned process).  

There are three main components to a LLP:

  1. Collection – process of capturing information
  2. Analysis – process of organizing and evaluating information to facilitate its use
  3. Implementation – process by which information is transformed into knowledge and distributed to meet organizational goals 

There are factors that play a big role in the success of an LLP. In the key findings section below, we will discuss these factors and how they are important to the success of an LLP process.