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Making Zero Field Rework A Reality

Event Date

Jun 30, 2005

Type

Conference Presentation

Research Team

RT-203

Slides

Topic

Do It Right the First Time

DOCUMENT DETAILS

Abstract

Filters & Tags

Abstract

The construction industry, led by CII members, has made great strides in improving its safety record over the last decade. The same cannot be said, however, regarding rework. Many industry participants have been claiming that rework, and “doing it right the first time,” are priorities, but the increasing rework activity on projects both large and small belies this claim. The Construction Industry Institute formed the Do It Right the First Time Research Team to investigate field rework and find ways to improve this costly activity. The primary purpose of the research was to identify and describe the primary components of a comprehensive process for management and elimination of quality-error related costs for construction sites. While many errors and omissions occur in the scope development process and design, the focus of this project was limited to implementation of error-reduction activities on the project execution level and within the construction organization. The research team first looked at methods and techniques that have been effective in implementing safety management and in reducing accidents and lost workdays in construction. It found that management support and pre-project tasks were consistent for both safety and quality activities. The difference occurs in the implementation level between planning and field execution. Most importantly, the research found that worker involvement is needed to resolve the continuing problem of rework. Specifically, the research team found that increasing training on quality issues, identifying quality rework problem areas, increasing fulltime quality staff, and having field personnel analyze pre-task quality efforts all contribute to less rework. Taking a cue from the CII research on safety, the research team now is urging the industry to take a similar look at rework. In addition to zero accidents, the industry needs an attitude of “making zero rework a reality.” If it does, the resulting low percentages of rework could pay for error reduction efforts.

Filters & Tags

Knowledge Area

Performance Assessment, Quality Management, Safety

Best Practice

Quality Management

Project Phase

Detailed Design (Engineering), Procurement, Construction

Project Function

Project Business Sponsor, Project Management, Construction, Quality Management, External Stakeholders

Industry Group

Light Industrial, Heavy Industrial, Buildings, Infrastructure

Research Topic

Do It Right the First Time

Keywords

Quality, Safety, Rework, Do It Right the First Time, Cost Impact, Construction Costs, Quality-Error, Construction Sites, Execution Level, Safety Management, Pre-Project, Field Errors, Pre-Task, rt203