
Quantitative Measurement of Project Manager Competencies
Construction organizations have historically used past relationships, familiarity, and feedback from colleagues to evaluate project manager (PM) competence. In many cases, this qualitative approach may have led to insufficient development of needed competencies and inappropriate assignment selections. The Construction Industry Institute (CII) chartered Research Team (RT) 306, Quantitative Measurement of Project Manager (PM) Competencies, to develop a list of key PM competencies and create a tool to measure them in a reliable and consistent quantitative manner. The team created and distributed a survey to CII members. To obtain the accuracy of a knowledgeable outside source, the team administered the survey to PMs’ direct supervisors, allowing for an objective understanding of the PMs’ competency levels. The supervisors were asked to answer the survey questions twice: once regarding their most “stellar” (excellent) PM and once regarding an average-performing PM. The research team then developed the Project Management Competency Assessment Tool (PM CAT). The tool should be used to measure the competencies of PMs managing all or parts of typical engineering, procurement, and construction (EPC) project phases. The tool may also be adapted to evaluate PMs for a broader set of projects.
The team designed the PM CAT to identify competency gaps and, thus, pinpoint training and development opportunities for PMs. Because it is replicable and versatile, the tool can be widely used by contractors, subcontractors, owners, architect/engineers, and other types of EPC companies. Consistent use of this tool will help construction organizations improve project performance by increasing their ability to do the following: 1) assess the competencies of a successful PM; 2) identify overall training and developmental needs to improve effectiveness; 3) improve individual training by pinpointing specific needs; and 4) enhance the selection process of qualified PMs for placement on construction projects.
RT-306 finalized a PM competency list comprising 49 competencies distributed across four categories of PM skills and attributes (RS306-1, p. 8):
- Knowledge/Experience
- Management
- Cognitive (Personal)
- Leadership
PM CAT is extremely flexible and allows companies to edit answer choices to accommodate company specific terminology, and alter competency weights to match current or future trends. Examples of useful PM CAT facts include the following (RS306-1, p. 19):
- Can be used to determine training and development needs
- Vetting tool for potential Project Manager
- Should not be confused with a performance rating system