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Implementing Standard Industry-wide Quality Metrics

Publication No
IR313-2
Type
Examples of forms, paperwork, etc.
Publication Date
Mar 01, 2018
Pages
32
Research Team
RT-313
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DOCUMENT DETAILS
Abstract
Filters & Tags
Abstract
This document outlines a step-by-step approach to implement the Quality Pyramid, use its quality performance data to calculate a Quality Performance Rate (QPR), and incorporate these tools into an organization’s existing quality management practices. An organization can use the QPR to quantify the quality achieved on one project, and to compare the quality performance of several projects. The QPR can also be “rolled up” to quantify the quality performance of a portfolio, division, or company.
Filters & Tags
Knowledge Area
Performance Assessment, Quality Management
Project Phase
Feasibility, Concept, Detailed Scope, Detailed Design (Engineering), Procurement, Construction, Commissioning & Startup, Handover & Closeout
Project Function
Quality Management, SBU or Corporate Functions
Industry Group
Light Industrial, Heavy Industrial, Buildings, Infrastructure
Research Topic
Creating Standards for Industry-wide Quality Metrics
Keywords
Quality Pyramid, Quality Performance Rate, Industry-wide Quality Metric, Quality Metric Data Collection Tool, Common Quality Metric, Severity Model, Unplanned Events, Unplanned Outcomes of Planned Activities, Planned Activities, Prevention, Appraisal, Finding, Variation, Defect, Failure, rt313

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